Privacy Policy

We collect information you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account.
• Identity Profiles: Names, addresses, phone numbers, email addresses, and other personal information you add to your identity profiles for scanning purposes.
• Payment Information: Billing address and payment method details (processed securely through our payment provider).
• Communications: Information you provide when you contact us for support.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Secure data centers with physical security controls

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain your information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Support evidence retention requirements for compliance purposes

Evidence of removal requests may be retained for up to 7 years for compliance purposes.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications

We may send you notifications about:

• Service updates and new features
• Security alerts and important account information
• Scan results and monitoring alerts
• Removal request status updates

You can manage your notification preferences in your account settings.